Telefonica customer service in english ??
Posted: 28 May 2010 09:55 PM  
Just Landed
RankRank
Total Posts:  12
Joined  2008-10-19

ive been given 2 different tel numbers to call from my UK cell phone to set up the phoneline in my new flat, these are 1004 and 11822

i was told if i call from my uk cell i would be put through to an english speaking custimer service person, but when i call nothing happens, “number not recognised”

does anyone know the correct number i should be using ?

andrew

Profile
 
Posted: 29 May 2010 12:22 PM   [ # 1 ]  
Expatriator
Avatar
RankRankRankRank
Total Posts:  104
Joined  2008-07-07

You can only dial 1004 on a telefonica landline….(or movistar mobile)
and the other is directory enquiries (i think).

I have not been able to find a “prpoer” phone number for telefonica on my bill - but maybe somewhere on movistar.es (their new name in Spain) you can contact them….

(EDIT: wonder if putting in 0034 1004 would call telefonica?)

 Signature 

The Sat And PC Guy
Sky TV in Spain. Costa Banca Satellite TV
Free Business Directory

Profile
 
Posted: 29 May 2010 02:49 PM   [ # 2 ]  
Just Landed
Avatar
RankRank
Total Posts:  22
Joined  2007-01-19

As an aside, the 11822 number is their pricey directory enquiries number. If you want “cheap” directory enquiries, try using 11818

Profile
 
Posted: 30 July 2010 09:32 PM   [ # 3 ]  
Administrator
RankRankRankRank
Total Posts:  2855
Joined  2007-10-19

that dont care about any one here ..... and dsl is not the ture speed you get ,,, having problem with youtube down loading in last few days ... any one eles

jurdy

Profile