Hello
I haven?t lived in Spain for long, the agent who I rent my apartment from doesn?t seem to like me much, she charged me extra deposit and rent to move because I am British, she says British say they stay long term and fly off after summer. So OK fair enough I paid the extra.
I had a knock on the door there were 4 people there one was the agent waving a 14 euro bill at me for electric. I said this is no problem no need to send the mob round, I said here is my spanish bank details please set up direct debits for any future bills.
Then 2 months later there is another knock on the door, no mob this time was 1 guy from the office, they send the only guy in the office that can?t understand a word I say, anyway he gives me a letter, it says please come in to the office and take care of your unpaid bills before we take action.
Over the next 10 days I made 3 attempts to pay these bills but the woman who is dealing with me was always out of the office and I am told to come back, on the 10th day she was there in the office. She gave me 2 more electric bills and a water bill to pay. I paid all 3 and thought that would be the end of it.
About a week or so later I woke up and there was no electric, I thought it had tripped before I found out I had been disconnected. The agent says this is my own fault I should pay my bills on time if I want electric again I have to phone the company and make a new contract.
I called the company many times when I say I am English they say one moment I will put you through to English speaking person I hold for an hour and it goes dead. I have been without electric for 3 days now, I have young children and it?s getting me down not being able to sort this out.
Well thanks for reading
moondancinggem
