Telefonica Mobile phone contract

Jan 16, 2008 · Iceman · 4 replies · 5083 views

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I cancelled my contract with Orange, and wen't over to Telefonica Movistar on a Tarrif Plan 30 in August 2007, it was done over the phone, they sen't 2 phone's out to me, which i asked for, but sen't no Contract. My Wife and i have had nothing but trouble with Movistar every month since, therefore wish to cancel both Phone's, because we never signed any contract, can we just phone up and cancel without paying a cancelation fee, because we have no Contract.

Jan 16, 2008 · ROBI

Good question - one would think having signed nothing you would be clear to revert to Orange but knowing how tricky Movistar can be I doubt it!

Also I very much doubt they would release you actual phone numbers so you can take them back to Orange (assuming you did this when you left Orange) and you want to keep them. (The same numbers are transportable if you didnt know)

And of course as they have your bank account numbers they willtake what they think is due to them!

But try - you never know!

Jan 16, 2008 · Iceman

Thank You for your advice Rob. I have phoned them, and your right they are difficult, so it seems we will have to carry on with the Contract. Anthony

Jan 17, 2008 · jurdyr

pm me and i have chat with one techs in movistar about you problems , need to know whats happen with your problems ie billing coverage and so on could be you phone has wrong setting wich dose happen ( let hope it that )

pm you full no and i ring you have a chat , see if i can help you out
jurdy