Just want to report some unpleasant experience:
Due to special agreements between Switzerland and Spain, as a ?pensionista Suizo? I am entitled to ?Asistencia Sanitaria? for me and my family from the Spanish social security.
First I went to tresoria in Alicante, where the doormen did not even wanted to give me a number ticket, because he did not understand what it was all about. After insisting I finally got my ticket and after 1 hour waiting I was attended by a civil servant, which knew about as much about this as from rocket science. Since, as usual he did not want to concede his incompetence, he did start to argument with me, that I need an E-121, which I pertinently know it?s not the case. Anyway, after one more waiting he did finally did transfer us to someone who did know a little more about the subject. But she did tell us to go to another place. We did take a taxi and did go there. At this place, another tresoreria, a very kind woman did attend me, and everything went without any incidents. BUT, it was not over! In order to get my family also insured I had to go to a place called INNS, just in front of the national police in Alicante. Again, the women giving the tickets did refuse to give us a number. Only after me getting loud and asking for the director she finally gave me a number. While we waited I see her go talking to the women which finally did attend us. When my number was called, I did go and she said? Que quiere?? (what you want?) I told her that I was sent by the tresoreria nr 2 for a ?convenio especial para pensionista Suizo? and did show her the paper. She did not look at them, but did ask again ?Que quiere?? so me again the same thing. She told me ? Si usted no sabe que quiere no puede lo atender? (If you do not know what you want I can not serve you). I again had to become loud and had to put my finger on her incompetence, telling her that I know what I want, but she just does not know about it. After searching her computer for 15 minutes, she asked help to another civil servant. This guy vaguely know about this and they finally made a search with the words a told them. She finally agreed that I was right, but said that my wife did need to be registered as communitarian, which is also wrong, because my wife is not Swiss. She only needs having applied for a residence card. I had to find someone who called the director of this center in order to clear up things
I did travel extensile in third world countries. I did never encounter public services as the one they have in Spain.
