Customer Service Representative (payroll/HR services) - Swiss German Native

In this role you are responsible for interfacing with our customer?s employees and third parties to handle questions and queries on payroll and HR administration. After an extensive period of on-job-trainings, you will strive to apply depth of knowledge to provide immediate resolution to customers wherever possible and follow up on issues that require interactions with other departments. You will participate on process improvement and query and issue tracking. You will actively contribute to the process documentation, training material, user guides and Frequently Asked Questions. All of these tasks require fluent English plus native swiss German.

Qualifications:
- University degree or minimum 1 year relevant experience in Business environment
- Relevant experience on payroll and HR administration desired
- Customer service experience desired
- General payroll knowledge or finance/accounting knowledge desired
- General human resources administration knowledge desired
- Basic computer skills required
- Previous experience with ERP systems valued (SAP or PeopleSoft)

Your profile
- Native language speaker Swiss German plus fluent in English
- Other European languages desired
- Strong oral and written communication skills
- Strong values in customer satisfaction and service quality
- Problem solving and analyzing capabilities
- Proven ability to work individual and within a team
- Proven ability to work in a global environment
- Ability to work under pressure
- A motivated leader, an innovator willing to participate and be an owner to make things happen!

We offer
- Work experience within truly international environment
- Training and the possibility of growth within one of the top international companies
- Competitive benefits like: Private medical coverage and life/ accident insurance, sport facilities, cantina, etc.

If you are interested, please do not hesitate to contact me under anna.hajduk at hp.com or visit our website ww.hp.com