But then again it is never as straightforward as you think….My wife got her E121 in 2008, registered at INSS and then with a doctor - no problem. When we discovered that I could be on it as a dependent. Phoned Newcastle, got new E121 in January this year, went to INSS. Waited until last month (was told there could be a 6 month wait) to be told A) they had no record of my application and B) there is a new system whereby you take E121 straight to health centre. Since original E121 lost in Fuengirola INSS, phoned Newcastle, got a new copy of E121 last week, went to Health Centre - they said to go to INSS - they know nothing about new system!!! Here we go again!!! Good job I have private health care!