We bought a car 8 months ago and stupidly and out of ignorance we didnt check for debts on the car. The car has recently been in an accident and written off. The insurance company Linea Directa, are saying they will not pay as there is an impound notice on the car dating back to 2007. We have the reference number but the insurance company could not give us any more info due to data protection etc. All I know is that we have to go to Trafico to get the notice lifted. The problem is there are 3 offices in Alicante and I do not know which one to go to, I have also been told that I will be there all day, has anyone else had to lift an impound notice off thier car and if so what procedure did they follow.

AS far as I know there is only 1 Traffico office in Alicante - which probably sees less people with other recent changes and you won’t be there all day because they close at 13.30 for the day (I think) But get there early with the right pieces of paper.

http://www.dgt.es/portal/

PS I think its great that Linea Direct insured the car and took your money but have now done some check and tell you it is invalid. so why don’t they do that check before taking the policy out and your money. Have you asked them that?

Good point, no I never asked them that, but I will be now!!! Thanks alot.

just been on the web page but there doesnt seem to be any address for them? when I google it three different addresses come up….any ideas?

It is the policy holders responsibility, they don’t ask to see your driving license either, its given that the policy holder understands the rules and implications before they apply.

Recently an internet survey was done using an internet agreement, only a small percentage that agreed to the T&C’s noticed that they had signed all they possess over to the company they applied to before agreeing to them.

You should always check, luckily the above scenario was a test, nobody had to hand over all they own, including property and bank account contents, but they could have.

Beverley Hi;

Just to save you digging through the dgt website here is a link to the Alicante office with full details…

http://www.dgt.es/portal/es/oficina_virtual/dir_telefonos/jefaturas.do?tit=?D?nde+se+puede+solicitar?&provincia=ALICANTE&poblacion=ALICANTE&=Buscar

hope this helps…

Rob; Sorry…not trying to hijack your reply; I know the first time I tried to find my way around the dgt website it took me ages to find the information I needed!

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Beverley…soryy…just in case you have a problem with the link here is the information….

ALICANTE

Datos de contacto:

* Horario:

Horario de invierno lunes a jueves: de 8:30 a 16:30 H. Viernes de 8:30 a 13:30 H.

Horario de verano (del 16 junio al 16 de septiembre): de 8:30 a 13:30 H.
   
   
* Horario de caja:

Horario de invierno: lunes a jueves de 8:30 a 16:15 H. Viernes de 8:30 a 13 H.

Horario de verano: de 8:30 a 13:15 H.

No se realizar?n ex?menes de conducci?n en las siguientes fechas:

Del 9 al 31 de agosto, 23, 24 y 25 de junio, 11 de octubre, 7, 27, 28, 29 y 30 de diciembre de 2010, 3, 4, 5 y 7 de enero de 2011
   

* Direcci?n: Ferr? Vidiella, 4 esquina S, Juan Bosco, 12, C.P. 03071  

* Tel?fono: 965 125 466
   
* Fax: 965 925 759

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Thank you so much thats great at least I know where I am going now!