English speaking sales and landline and mobile phone enquiries can be established via tel. 1004.
ADSL queries or fault reporting available on 1002 in Spanish only.
For emails ‘atenciononline2@telefonica.es’ is the one I normally use; answers generally take up to 24 hrs and there is no weekend cover. Service is Spanish Only.
Try using google translate but write down what you need to say in short sentences to avoid inconsistencies in the translation process.
Another number you can use is 900-357000 from within Spain, its a freefone number not a premium rate one again it’s Spanish Only.
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